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Human-first digital is more than just good software. 

PIXO is a human-first, relationship led partner that provides a range of expert services to help ensure your digital environment grows and thrives over time.

Service Lines

Strategy & Performance

Before the first pixel is pushed or the first line of code crunched, there’s strategy.

Discovery & Objectives

We want to know about you, your digital needs, ambitions and aspirations. We do this through a structured process of interviews and workshops known as Discovery. Every project, whether for new or existing clients, is built on this foundation.

Business Process Mapping

Achieving human-first digital means understanding how humans use technology. We employ Business Process Mapping (BPM) as a technique to understand the interaction between human and technology, and make it better.

Audience Analysis

Human-first digital is all about, well, humans! Knowing your audience, segmenting them by behaviour and needs, and understanding your engagement objectives for these audiences is known as Audience Analysis. This analysis helps us understand who’ll be using your platform and how to give them the optimal experience.

Digital Roadmap

With an understanding of your organisation, processes and audiences enables us to create a digital roadmap that enables you to achieve your objectives. An evergreen digital roadmap enables project planning along a predictable timeline and provides structure and clarity for all stakeholders.

Performance Scorecard

Goal setting helps keep everyone’s eyes on what’s important, and how effectively our strategy is supporting your organisation's aspirations. A well-planned scorecard with metrics that are both meaningful and measurable is central to improving and growing your human-first digital environment.

Performance Management & Reporting

Regular reporting on agreed performance metrics helps keep all stakeholders focussed on the priorities. Service includes monthly summary-level and detailed performance reporting across the complete digital environment.


“PIXO are critical to helping us build data-led strategies for our digital engagement. In the midst of COVID-19, the insights we gained from strategy work performed by PIXO helped us improve fundraising by 20% for our flagship campaign.”

Arbel Givargis, Marketing Director, OCRF

Contact us

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